Dluxx Hair Co. is not liable for any lost/stolen packages. ALL packages require a signature for delivery to avoid stolen products. If your package is returned to Dluxx Hair Co, a refund will NOT be issued out. You will be contacted to discuss reshipping once we receive it.
Processing Time: 2-3 Business Days (Monday-Friday).
Shipping Time: Packages are shipped Monday-Friday only.
Delivery Time: 2-7 Business Days (Monday-Friday) after processing time.
You will receive a tracking number via email once your order has been shipped. Please allow 48 hours for your tracking number to be updated once it's received.
International Shipping: If additional charges are incurred via the International Customs charging policy, you will be responsible for these charges. As Dluxx Hair Co.'s shipping cost only covers the importation of your package into your country. 
Sale Shipping: Time frames will be 7-10 Business Days due to high volume. Orders can not be cancelled, returned or altered once placed. NO EXCEPTIONS.